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For urgent or emergent medical needs, please call 911 or visit your nearest emergency department. Our online appointment request forms are intended for non-urgent appointments only.

    Welcome to INLAND ENDOCRINE















    Who We Are

    In 2014, Inland Endocrine was founded to bring personalized, compassionate endocrinology care to the community of Rancho Cucamonga, California.  Our team of endocrinology specialists are highly trained to offer accurate diagnosis, effective treatment, and innovative monitoring for endocrine system conditions.  At Inland Endocrine, our practice has evolved to offer individualized care with face-to-face visits and virtual telemedicine visits.  We provide comprehensive patient care, including education and management of diabetes, osteoporosis, and other endocrine disorders.  Our specialists will help you develop a personalized wellness plan with proper nutrition, exercise, and therapy for improved quality of life.

    Insurance

    Inland Endocrine accepts most major insurance plans like Aetna, UnitedHealthcare, Humana, Cigna, BlueShield of California, and many more. 

    You can also check the full list here

    If your insurance is not listed above, please contact us at 909-474-2333 for more information.

    Payment

    Payment must be made in full at the time of service. We accept cash, check, and most major credit cards. If you are using insurance, you may receive a bill as many plans require deductible payments, which cannot be accurately determined at the time of service.

    Cancellation Policy

    Cancellation and No-Show Policy:
    At Inland Endocrine, we understand that sometimes unexpected events happen that may prevent you from keeping your scheduled appointment. However, in order to provide the best possible care for all of our patients, we have implemented the following Cancellation and No-Show Policy:
    Cancellation Policy: We kindly request that you provide us with at least 24 hours notice before your scheduled appointment time if you need to cancel or reschedule your appointment. This will allow us to offer the appointment time to another patient who may be in need of medical care. If you fail to provide us with at least 24 hours notice, a $50 cancellation fee will be charged to your card on file, if there is no card on file the balance will be applied to your account until settled.
    No-Show Policy: If you miss your scheduled appointment without prior notice or explanation, it is considered a “no-show”. A $50 no-show fee will be charged to your card on file, if there is no card on file the balance will be applied to your account until settled.
    We understand that unexpected events can happen, and we will take into account extenuating circumstances on a case-by-case basis. However, we ask that you please do your best to give us as much notice as possible if you need to cancel or reschedule your appointment so that we can provide timely care to all of our patients.
    Thank you for your understanding and cooperation in helping us provide the best possible care for our patients. If you have any questions about our Cancellation and No-Show Policy, please do not hesitate to contact us.

    Other Common Questions

    How do I use my insurance?

    It is recommended that you call your insurance plan and check your benefits for an Endocrinologist prior to seeking treatment. The phone number to customer service is on the back of your insurance card. 

     

    What should I bring to my first appointment?

    Please have your primary care provider fax a referral and your relevant prior records to our office. 

    You may also bring :

    • Photo ID and your insurance card
    • New patient information packet forms – a member of our team will get in touch and send you the patient intake form to fill in. This is only necessary for your first appointment and will help speed up your check-in time.
    • Any additional documents, lab results, radiology reports, or documents pertinent to your case.
    • A detailed list of your medications or the actual bottles and boxes to all medications and supplements you take for the doctors to review. This is only necessary for your first appointment.
    • If you are a diabetic patient, please bring your glucometer(s) or any blood sugar logs for the doctor to review for at least 1-2 weeks.

     

    How do I obtain my medical record?

    All requests for medical records must be made in writing. Requests for medical records not from the individual client must include a fully completed consent for release of information. 

     

    Is my information confidential?

    Your right to protect your health information is important to us. We follow HIPAA (Health Insurance Portability and Accountability Act) guidelines to take extra precautionary measures to ensure the safety of your personal information. Everyone in our practice, staff included, have completed training on confidentiality, and many of our electronic records and communications are encrypted.